Q For your first assignment, you will write ONE EMAIL for external communication (for communicating with someone outside of your business - to a customer, client, government, or organization) and ONE MEMO for internal communication (communication within your organization) Put both the email and the Memo in ONE WORD DOCUMENT/PDF. Separate them with a Page Break. I prefer you choosing content that MATCHES the career you want or your current workplace if it is in the career you want to be as practical as possible. EXTERNAL EMAIL CHOICES: 1. Contact a customer letting them know a product will be late. 2. Schedule a meeting with a client. 3. A request to attend an event or interact with a business in a meaningful way. 4. File a claim or complaint to a distributor. 5. Write a customer or client about an adjustment to a bill. 6. Another email that is an external communication on the subject of your choice. Be sure to indicate who the recipient is. Compose your email in Word, but format it as you would if you were writing an email - do not double space or place into an academic documentation format. Have a To: Field, a From: field, and a Subject line . Align your text flush left. Make sure you have a signoff (Sincerely for example), signature and contact info at the end. Checklist for EMAIL 1. Have a To: Field with an name and email address. 2. Have a From: Field with a name and email address. 3. Have an effective Subject Line 6-8 words that specifically reference what you are writing about 4. Align all body text left. Have a blank space between paragraphs. 5. Begin with a formal greeting "Dear" 6. Conciseness - business emails should be short and to the point! 7. Length guidelines: Between 100-200 words. Use paragraphs and keep them short. 8. Write so email can be acted upon. Use things like bullet points, bold, or short phrases to help where applicable. 9. Include a URL and/or an attachment if applicable. 10. Use a formal tone 11. End with a closing (Sincerely,) 12. Have a signature that has your name and provides contact information. 13. Proofread Carefully! Make sure that in the header of the document you have typed in a large for the word "Memorandum" centered, and the company name centered underneath. Checklist for memo 1. Use the Wikihow article to guide your format for the rest of the memo (See my note above about the header) 2. Be sure you type Memorandum centered at the top in the header. 3. The Company name should be centered in the header underneath the word Memorandum. 4. Include To/From/Date/Subject and be sure they follow suggested guidelines from the reading. 5. Length guidelines: Single spaced, one full page. Approximately 200-300 words. Use 12 point font. 6. Use Bolded Headings for sections. Include bullet points. Text should be flush left (no indents) 7. Include a URL and/or an attachment if applicable. Closely follow Wikipedia guidelines. 8. Be concise 9. Use a formal tone 10. Proofread